Privacy Policy

  1. USER INFORMATION

Who is responsible for processing your personal data?

Teresa Martínez Castro S.L., with Tax Identification Number B27781954, is the CONTROLLER responsible for processing the USER’s personal data and informs you that these data will be processed in accordance with Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).

Why do we process your personal data?

To maintain a business relationship with the user. The operations expected for processing data are:

  • Communication of business-related advertising materials via e-mail, fax, SMS, MMS, social media or any other electronic or physical means, present or future, that enables business-related communications. These communications will be made by the CONTROLLER and will be related to its products and services, or those of its partners or suppliers with whom it has in place a promotional agreement. In this case, third parties will never have access to any personal data.
  • To process jobs, requests or purchases of products, respond to queries or any type of request made by the USER through any of the contact forms available on the CONTROLLER’s website.
  • To send our online newsletter or periodic communications about news, offers and promotions of our activity.

Why could we process your personal data?

Because said processing is authorised by Article 6 of the GDPR, as follows:

  • With the consent of the USER: sending business-related communications and newsletters. (Art. 6.1.a of GDPR)
  • For the fulfilment of a contract to which the USER is party or for the implementation of pre-contractual measures at the USER’s request. (Art. 6.1.b of GDPR)
  • For compliance with legal obligations applicable to the CONTROLLER. (Art. 6.1.c of GDPR)
  • For the legitimate interests of the CONTROLLER: to carry out market research, statistical analysis, etc., and to process orders, requests, etc., at the request of the USER. (Art.

6.1.f of GDPR)

How long will we keep your personal data?

They will be kept for no longer than is necessary to meet the purpose of the processing, or for as long as there are legal requirements governing their custody. When they are no longer needed for this purpose, they will be deleted, taking the appropriate security measures to ensure the anonymisation or complete destruction of the data.

Who do we share your personal data with?

No personal data is expected to be shared with third parties, except, if necessary for the development and execution of the purposes of such processing, our service providers involved in communications, with whom the CONTROLLER has signed the confidentiality and data processor contracts required by current privacy legislation.

What are your rights?

The rights of the USER are:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and erasure of their data, and right to restrict or object to its processing.
  • Right to lodge a complaint with the supervisory body (www.aepd.es) if you consider that our processing does not comply with current regulations.

Where can you exercise these rights?

You can send a letter along with a copy of your ID to: Teresa Martínez Castro S.L., Plaza Vila de Bouzas, No. 1-1ºD 36208 Vigo; or by email to mail: info@tmcinternacional.com.

  1. MANDATORY OR OPTIONAL NATURE OF USER-PROVIDED INFORMATION

By ticking the corresponding boxes and entering data into the fields marked with an asterisk (*) in the contact form, newsletter subscription form or download forms, USERS expressly, freely and unequivocally accept that their data are necessary for the provider to respond to their request, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER is accurate and is responsible for communicating any changes to said data.

The CONTROLLER informs that all data requested on the website are mandatory, as they are necessary for optimal service provision to the USER. If you do not provide all the information requested, we cannot guarantee that the information and services we provide will be fully suited to your needs.

  1. SECURITY MEASURES

In accordance with the provisions of current regulations on personal data protection, the CONTROLLER is complying with all provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly complies with the principles described in Article 5 of the GDPR, whereby they are processed in a lawful, fair and transparent manner in relation to the data subject and are adequate, relevant and limited to only that which is necessary for the purposes for which they are processed.

The CONTROLLER guarantees that they have implemented appropriate technical and organisational policies to apply the security measures established by GDPR and the LOPDGDD legislation in order to protect the rights and freedoms of USERS and has provided them with the appropriate information so that they can exercise said rights and freedoms.

For more information on privacy guarantees, please contact the CONTROLLER at: Teresa Martínez Castro S.L., C.I.F. B27781954; Plaza Vila de Bouzas, No. 1-1ºD 36208 Vigo. Email: info@tmcinternacional.com

  1. SOCIAL NETWORKS

Teresa Martínez Castro S.L., hereinafter referred to as the CONTROLLER, informs the USER that they have created a profile on the Google web platform, where they may be redirected to provide services related to their activity, and on the social networks Facebook, Instagram, LinkedIn, Google and WhatsApp, being responsible for the processing of the user’s personal data carried out on these social networks, and informs them that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR), and Organic Law 3/2018 of 5 December (LOPDGDD), and therefore

the following processing information is provided:

Purpose of the processing: to maintain a relationship between the USER and the CONTROLLER, which may include the following operations:

  • Processing requests and queries submitted to the controller
  • Providing information about activities and events organised by the controller
  • Providing information about products or services offered by the controller
  • Interacting through official channels

Legal basis for processing: Article 6.1.a GDPR, the USER has given their consent to the processing of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the CONTROLLER’s social network, thus showing interest in the information published on it. Therefore, when requesting to follow our official profiles, they give us their consent to process the personal data published on their profile.

The USER may access the social network’s privacy policies at any time, as well as configure their profile settings to ensure their privacy.

The CONTROLLER has access to and processes the USER’s public information, in particular their contact name. These data are only used within the social network itself and will only be incorporated into a file belonging to the CONTROLLER when requested by the USER to do so.

Data retention criteria: the data will be retained as long as the USER does not revoke the consent given, as indicated in this privacy policy.

Data communication: the information provided by the USER through the CONTROLLER’s social networks, including their personal data, may be published, always depending on the services used by the USER, and may therefore be made publicly available to other third-party users of social networks. From each social network profile, the USER can configure what information they want to make public in each case, view the permissions that have been granted, delete or withdraw them, as with any third-party application that they no longer wish to use.

However, we must inform you that, based on the profiles created, there are certain processing options are limited and can only be performed by the platform administrator. Nevertheless, Teresa Martínez Castro S.L. will adjust profile functions to ensure compliance with all data protection regulations and, if necessary, may remove posts to prevent possible violations of other users’ rights. No personal data is expected to be shared with third parties outside the social network, except, if necessary for the development and execution of the purposes of such processing, our service providers involved in communications, with whom the CONTROLLER has signed the confidentiality and data processor contracts required by current privacy legislation.

  1. PROFILE USE

The CONTROLLER will carry out the following actions:

  • Accessing public profile information
  • Publishing on the USER’s profile all information already published on the CONTROLLER’s social network
  • Sending personal and individual messages through social network channels
  • Updating the status of the page that will be published on the USER’s profile

The USER is always in control of their connections, can delete content that no longer interests them, and restrict who they connect with; to do so, they must access their privacy settings.

  1. PUBLICATIONS

Once the USER has become a follower or has joined the CONTROLLER’s social network, they may post comments, links, images, photographs or any other type of multimedia content supported by the network. In all cases, the USER must be the owner of the published content, hold the copyright and intellectual property rights, or have the consent of the third parties concerned.

Any publication on social media, whether text, graphics, photographs, videos, etc., that violates or is likely to violate morality, ethics, good taste or decorum, and/or that infringes, violates or breaches intellectual or industrial property rights, image rights or the law, is expressly prohibited.

In such cases, the CONTROLLER reserves the right to immediately remove the content, without prior notice, and may request the permanent blocking of the USER.

The CONTROLLER shall not be liable for content freely published by a USER.

The USER must bear in mind that their posts will be seen by other users, and therefore they are primarily responsible for their privacy.

Images that may be published on the social network will not be stored in any file by the CONTROLLER, but will remain on the social network.

  1. DATA OF MINORS OR PERSONS WITH SPECIAL NEEDS

Access to and registration on the CONTROLLER’s social networks is prohibited for minors under the age of 14. If the USER has special needs, a parent, guardian, or legal representative will be required to act on their behalf, with a valid document verifying their authorisation to do so.

The CONTROLLER shall be expressly exempt from any liability that may arise from the use of social media by minors or persons with special needs. The CONTROLLER’s social media accounts do not knowingly collect any personal information from minors. Therefore, if the USER is a minor, they should not sign up, interact with the CONTROLLER’s social media accounts or provide any personal information.

Spanish version of Privacy Policy revised on 13 August 2024 by the company Eritia Privacidad S.L.